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Testimonials

Customer Survey Reviews

Helen

This was a refinance and Jesse Dumais was my loan officer with both HarborOne mortgages. Jesse made the entire process easy both times. He explained every step, answered every question, was always available. Jesse walked me through every phase of the paperwork and made sure everything went smoothly. Can’t recommend him enough!


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Kaitlyn and David

Jessie was very professional and always keeping us updated on the loan process.


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Brian and Cira

Stellar Customer Service!


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Allan and John

Once again we were happy to work with Jesse Dumais. He is extremely knowledgeable and made the process of our refinance seamless and without any issues.


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Sudhir & Kajol

Today we closed on our refinance. We want to say a hearty Thank you to you Jesse for your exceptional service!

We chose HarborOne Mortgage because of their remarkable service. From the early stages of finding out our options to closing on our loan today Jesse Dumais has been knowledgeable, transparent, always thinking what's best for the customer, prompt in his delivery and been a true partner every step of the way! We wouldn't have had it any other way but this ONE! HarborONE Mortgage (HOME) and Jesse Dumais Kudos!




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Suzette and Paul

Jesse Dumais was outstanding to work with! Very professional and always available to answer any questions! It was our pleasure !


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Peter and Christine

"Jesse was very helpful and one of the reasons we choose to stay with HarborOne
very professional "


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Dawn

Jesse was amazing. He made the entire process easy to understand and fun!

Can't wait to meet him in person some day!


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Maria

Jesse Dumias is the best Mortgage loan officer that I ever worked with very professional very fast every thing about Jesse is the best.


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Heather

During these difficult and unprecedented time, Jesse never faltered. He was extremely responsive, helpful and sensitive to the times. I have and will continue to pass his information along to those that I know are looking to refinance. Jesse is definitely an asset to your company and I would highly recommend him in the future.


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Patricia

My first interaction at HarborOne was with Jesse Dumais. He was kind, patient, professional, informative and prompt at replying to an email. I would say the entire team that I worked with at HarborOne was amazing and I have had a wonderful experience. I applaud them all.


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Casey and Lauren

Great service throughout the entire process!


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Susan and Richard

We where very pleased and very happy with Jesse and his team. Thank you so very much for all your hard work and your commitment.


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Erin

"Jessie Is outstanding to work with 10 stars for him"


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Joseph

Jesse and company one and all were" PERFECT"! Being an old mechanic we all say," If it ain't broke don't fix it"


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Suzette

I just wanted to acknowledge the outstanding service my husband and I received while working with Jesse Dumais. He was courteous, professional, understanding and ALWAYS available with any questions we had on refinancing our home. He is a credit to your company and his customer services skills are beyond comparison to any other I have come across. He would always encourage us to call him any time, night or day with any questions we had. In fact, one night he knew I was going to be caught up in late night calls with work and advised I could call him in the evening hours at 11:00PM if that was more convenient for me!

He is an incredible man and a complete asset to your company. My recommendation to you is "Don't ever lose him".


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Russ and Amy

The closing like everything else in this process was efficient, easy, and painless.

It’s seems like only yesterday we were sitting in the branch to get started on an equity line without a clue as to what we really needed or wanted, when you stepped in and got us pointed us in the right direction. Not only did you lay out the available options, but you put the relevant parts of our financial picture together which helped us determine what made the most sense.

This transaction was a huge milestone for us in many regards. In the end we got a great rate, eliminated a significant amount of more costly debt, significantly reduced our monthly expenditures, and put cash in the bank that will help us complete ongoing improvement projects. I imagine this will improve our credit reports as we have much fewer open accounts as evidenced by the thinned down monthly payables folder. I’m sure there are other aspects we have yet to consider that will improve the quality of life for this family.

Thanks, so much to you especially, and to your team for helping us get this done.


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This was a refinance and Jesse Dumais was my loan officer with both HarborOne mortgages. Jesse made the entire process easy both times. He explained every step, answered every question, was always available. Jesse walked me through every phase of the paperwork and made sure everything went smoothly. Can’t recommend him enough! - Helen
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